Kenneth Gregg, President & CEO, Orion180, Insurance Luminary 2023 Technology Innovation Honoree

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When someone is referred to as a “leading light,” it means they are respected, prominent and influential in their endeavors: Think George Washington Carver in agriculture, Albert Einstein in physics, J.P. Morgan in finance or Martha Graham in dance.

This is also a fitting idiom for the 59 companies, individuals, teams, products and programs selected as honorees in the 2023 PropertyCasualty360 Insurance Luminaries recognition program.

This marks the third year that has highlighted P&C insurance professionals and organizations that are pushing for fresh thinking around some of the most pressing issues of our time. Honorees this year are recognized in five categories that reflect the state of the industry: Claims Innovation, Coverage Innovation, Risk Management Innovation, Technology Innovation, and Innovation in Workplace Culture.

Nominations were submitted online during the spring and early summer, and then scored using a 25-point rubric that took into account each nominee’s success in setting and achieving goals, impacting the industry, illustrating results, furthering modernization and serving as preeminent examples when it comes to business service and standards.

Kenneth Gregg: Technology Innovation Honoree

Through his decades of experience in the insurance industry, Ken Gregg learned the industry’s shortcomings. He set out on a mission to use innovative technology to create exceptional customer experiences, and the result is MY180.

MY180 is a comprehensive system that seamlessly drives the entire policy lifecycle. It gives agents the power to quote and bind policies in under three minutes anywhere with its mobile app. It also empowers customer service representatives to provide exceptional service and support. Organizations can use the business intelligence dashboards to get real-time statistics on performance. Policyholders can also benefit from the app. Once they gain access to the platform via one or more policies, they can view their documents, make payments, check the status of their claims, and even conduct self-home inspections.

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